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    Kerry Umoh
    Expert Profile

    Kerry Umoh

    Head of Operations Governance and QA
    Barclays Bank PLC

    Professional Background

    With over 12 years at Barclays, Kerry has had the privilege of working across a diverse range of roles and teams, each shaping her journey and deepening her passion for technology and operational excellence. From frontline delivery to strategic governance, she's always been driven by a desire to make things better—whether through smarter processes, stronger controls, or empowering people to thrive. She currently leads Operations Governance and QA, where she focuses on embedding robust frameworks that drive consistency, transparency, and continuous improvement across services. Her role challenges her to turn complexity into clarity and use data and insight to influence meaningful change. What truly motivates her is people. She loves inspiring, coaching, and mentoring others—helping colleagues unlock their potential and build confidence in their own abilities.

    Key Insight

    "With the right mindset, you can achieve anything you set your sights on. Possibility begins where belief and determination meet."

    Expertise

    Operations Governance Expert
    Quality Assurance Specialist
    12+ Years at Barclays Bank

    Affiliations

    Barclays Bank PLC
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