Client Relations

Client relations

Job roles in client relations might include building and managing relationships with clients, helping either external customers or colleagues in the same business solve their technical problems, or translating complex technical information into language that can easily be understood by non-technical people.

These are the ideal types of job role for anyone who is great at communicating, loves meeting new people and solving problems.

Skills and aptitudes

Skills and aptitudes that would be useful for someone in a client relations role might include:

  • People person
  • Good communication
  • Problem solving

Entry-level client relations job roles

Someone entering a client relations job role might have the following job titles, so look out for them while you're doing your research into possible future careers:

  • Technical Author
  • Account Manager
  • Technical Line Support
  • Customer Support

Tech stories

Lewis, Capgemini

Meet Zain Nazar, who is studying for a Tech Industry Gold Degree Apprenticeship at Ravensbourne University whilst working at BT, as a Media Futures Professional.