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    Level 3 Level
    Apprenticeship

    IT Solutions Technician AI Activator

    Build the IT skills that matter now — deploying, supporting and improving tech solutions with AI tools at the core

    Your Journey

    Your journey starts here

    Journey overview

    This structured pathway combines theoretical knowledge with practical experience, preparing you for real-world impact in your field.

    What you'll get

    Accredited Level 3 qualification aligned to industry standards

    Who it's for

    This programme is designed for people at the start of their IT career — school leavers, career changers and those in entry-level support roles who want a structured pathway into professional IT work. You do not need prior technical experience, but you should have genuine curiosity about how technology works and a desire to solve problems using digital tools. It is particularly well suited to those interested in automation and AI, who want a credential that reflects where the industry is heading rather than where it has been.

    Career progression

    Completing this apprenticeship positions you for progression into mid-level IT roles such as Systems Analyst, DevOps Engineer or IT Infrastructure Specialist, typically within two to three years of qualification. Many graduates go on to pursue Level 4 or Level 5 apprenticeships in areas such as Data Analysis, Cloud Engineering or Software Development, or achieve vendor certifications from Cisco, Microsoft or CompTIA to deepen their specialism.

    Overview

    About this programme

    The IT Solutions Technician (AI Activator) is a Level 3 apprenticeship that prepares you to design, build, test and support complete IT solutions — from the networks and servers that keep organisations running, to the software and automation tools that make them competitive. You will work across the full solution lifecycle, applying professional methodologies to gather requirements, develop implementations and maintain systems in live environments.

    What sets the AI Activator specialism apart is its focus on how artificial intelligence and automation are reshaping everyday IT work. You will learn to identify where AI tools can solve real business problems, integrate them responsibly into workflows, and champion digital change within your organisation. This is not theory for its own sake — you will be applying these skills on the job from day one.

    On completion you earn a credential that maps to BCS registration at Level 3, confirming your professional competence to employers across the UK tech sector. Whether you are stepping into your first tech role or moving from a non-technical background, this programme gives you the practical grounding and forward-looking mindset that modern IT teams are actively hiring for.

    Partners

    Accredited Providers

    1

    Choose from 1 leading providers offering this programme across the UK.

    Learning

    What You'll Learn

    Learning Outcomes

    Apply a structured methodology to gather, analyse and document IT solution requirements from stakeholders
    Design and implement IT solutions spanning hardware infrastructure and software components
    Configure and maintain networks, operating systems and virtualised environments to organisational standards
    Identify, scope and deliver AI-driven automations that address genuine business problems
    Test and validate IT solutions using appropriate functional, integration and performance testing approaches
    Operate securely across all responsibilities in accordance with current cybersecurity legislation and organisational policy
    Development

    What You'll Develop

    Key Skills

    Deploying and maintaining hardware and software solutionsApplying AI tools to automate business IT workflowsGathering and analysing requirements using professional methodologiesConfiguring networks, servers and cloud infrastructureTesting solutions across functional and non-functional criteriaOperating securely within cybersecurity and data compliance frameworks

    Career Outcomes

    Junior IT Solutions Technician
    Applications Support Technician
    Junior DevOps Engineer
    IT Systems Support Analyst
    Digital Applications Specialist
    AI Digital Support Technician